When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

These Terms shall be governed and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

The information we collect may include a variety of personal data collected about our users so we can provide you with good user experience. Some of the information that is collected may be automatically for the different protocols that have been introduced over the years.

The range of information that we may collect from our users may include:

User Information: “TSports.com” may collect information from and about you, such as:

Your account registration information, such as your name and email address; account id, display name, profile picture. Your purchase and free-trial sign-up history; Your usage history; Traffic source (e.g., how you found the content); and Your general geographic location (based upon IP address). Payment Information: If you subscribe or sign up for a free trial through the “TSports.com” OTT Service, you must provide valid payment card or mobile payment wallet information. This information is collected directly by our payment vendors or gateway provider and is not received or stored by “TSports.com” or any.

Information Collected Automatically:”TSports.com” collects information about your use of our websites and applications or apps. This may include your activities, your IP address, location information, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system or device type, date/time stamps, and related metadata.

Comments: You may choose to post a comment or participate in a forum, where available. This information will be available to the public. You may also choose to provide other information about yourself in connection with surveys, contests, special offers, customer support inquiries, and other communications with us.

We may, at our own discretion, monitor the user activity and communications that take place on our service, such as messaging or notes, in order to protect our users and monitor the workflow of our service. You do hereby confirm that you have no expectation of privacy with respect to any such communications or postings, and you expressly consent to such monitoring.

We use all of the information from and about you to handle, maintain, operate and provide to you the features of the app and website services. We may use this collected information to communicate with you, such as to send you pop up messages, email messages, opt-in text messages, and push notifications. We may also send emails and messages related to our services such as account verification, payment confirmation messages, account update message, other important messages that may become necessary such as heads up for system upgrade or downtime in future for some reason. Since these messages are related to our important updates and services and warnings it’s possible that you may not opt-out of these messages.

Tracking: we use standard tracking technologies such as pixels and cookies to track user activity. Third-Party Platforms: When you use an application that runs on a third-party platform (e.g., AWS, Google, etc.), the provider of that third-party platform may collect information about you and your use of our application. Analytics and Advertising: We may use third-party analytics services to collect data about usage of our services. We may allow advertising platforms (including third part advertising agencies, networks, and delivery platforms) to collect data regarding advertisements that we may place on our websites. Third-party analytics tools and providers may use cookies to track your activities.

You can request access to your personal information, or correct or update or inaccurate personal information we hold about you. When you visit the “Profile & Information” portion of our website, where you have the ability to access and see a broad range of information about your account, including your contact information, your payment information, and various related information about your account (such as the content you have subscribed, viewed and rated). You must be signed in to access the “Account”. If you no longer want to continue, simply access the “Account” section of our website and uncheck those items to unsubscribe. Alternatively, click the “unsubscribe”. Please note that you cannot unsubscribe from Service-related correspondence from us, such as messages relating to your account transactions. For other requests, or if you have a question regarding our privacy practices, please contact us to support@TSports.com. We respond to all requests we receive from individuals wishing to exercise their protection rights in accordance with applicable.

We use security measures to protect the loss, misuse, and unauthorized alteration of the information under our control. Please be advised, however, that we cannot guarantee that our security measures will prevent disruptions or unauthorized access from occurring. You are solely responsible for (a) maintaining the security of your account(s) and (b) all activity that occurs under your account(s). You must notify us immediately if you suspect any unauthorized access to or use of your account(s). If you forget your account login information, you may request that we send it to the email address associated with your account(s).

You are solely responsible for (a) maintaining the security of your account(s) and (b) all activity that occurs under your account(s). You must notify us immediately if you suspect any unauthorized access to or use of your account(s). If you forget your account login information, you may request that we send it to the email address associated with your account(s).

If you want to delete your activities for T Sports App, you can remove your information by following these steps:

• 1. Go to your Profile menu and click GDPR (General Data Protection Regulation) from the drop-down menu.
• 2. You need to stop “Auto Renew” if it is activated to your service before deleting your T Sports account. So, enable Stop Auto Renew checkbox and click Continue to Account Deletion button.
• 3. In the next page it will prompt with a Radio Button with a reminder that “This is permanent. When you delete your T Sports account, you won’t be able to retrieve the content or information you’ve shared on T Sports”
• 4. Another reminder page will appear and you will be prompt “If you want to permanently delete your T Sports account, let us know. Once the deletion process begins, you won’t be able to reactivate your account or retrieve any of the content or information you have added”. Click Delete Account button.
• 5. Final warning page will appear of Data deletion.
• 6. After clicking the Delete button you will get confirmation of your data deletion.
• 7. DISCLOSURES TO THIRD PARTIES

Authorized Service Providers: We may disclose your information to service providers involved in operating the “TSports.com” OTT Service. This includes payment providers, email service providers, content delivery networks, cloud storage providers, analytics service tools etc.

We are committed to working with you to obtain a fair resolution of any complaint. We encourage you to begin by contacting our service desk. We endeavor to respond to requests promptly.

TSports.com collects your location information through your device GPS. We collect and use location data in real time to restrict/allow access to specific contents due to territory restriction set by International Cricket Council (ICC), English Premier League (EPL), Indian Premier League (BPL), Bangladesh Cricket Board (BCB) and other authorities. As content distributor, TSports.com is required to collect Location information and allow users access inside allowed territories only, as set by mentioned authorities. However, TSports.com does not store any location information or the actual location, they are used in real time only.

We uses cookies in a range of ways to improve your experience on our website, including data collected through cookies and cellphone usage, log file, device identifiers, location data, and clear gifs information to:

• Remember this information so, you will not have to re-enter and re-login every time you visit or use our services;
• Provide custom, personalized information, and content, including pop up messages and notifications;
• Monitoring of our service and find out how effective it is;
• Monitoring of our service and find out how effective it is;
• Monitor traffic reports and visitor’s information and finding out the key demographics patterns to see the global usage of our service and products;
• Diagnose or fix problems that are related to our services; and
• Other work that may enhance the quality of our service.

We reserve the right to amend, change, delete, and exchange any information from time to time. All the changes will be notified through our Website ( https://www.TSports.com ). We encourage you to keep checking this Privacy Policy page from time to time. You will be deemed to be in acceptance of any new changes that we do and after that you continue to use any or all of our services.

As per regulations, you will need to request to TSports to delete your profile and data permanently via a Phone call to our support or Email. TSports will delete your profile immediately after receiving your request. You will be logged out from the App once the profile is deleted. However, due to regulations, your data will be retained for 60 days before it is permanently deleted. After 60 days all your data will be permanently deleted. Please note that all your subscriptions and purchases will be lost as soon as your profile is deleted. You will not be able to recover them even if you register using the same phone number or social login details again. The updated TSports Support number can be found at http://tsports.com and the email address to request to delete is digitalsupport@tsports.com

If you have any questions or concerns about this terms and condition, please contact us to:
support@TSports.com